Cisco Unified CCX Editor 8.5

Cisco Unified CCX Editor is a desktop tool for designing, validating, and debugging call-flow scripts for Cisco Unified Contact Center Express environments. It provides a visual, drag‑and‑drop workspace that lets you build IVR menus, route and queue calls, play prompts, collect DTMF input, and apply business logic without writing code. Scripts can be published directly to a Unified CCX cluster, helping teams move from design to production with confidence.

Key capabilities:

• Visual script authoring with a rich palette of call-handling steps
• Centralized management of prompts, grammars, and document assets
• Built-in validation to catch errors before deployment
• Reactive, live-call debugging with breakpoints and variable inspection
• Support for common contact center use cases such as business hours routing, self-service, database lookups, and call transfers

Designed for contact center engineers and administrators, Cisco Unified CCX Editor streamlines IVR and routing development while maintaining consistency and control across your contact center applications.

Cisco Unified CCX Editor is developed by Cisco Systems and is used by 1 user of Software Informer. The most popular versions of this product among our users are: 7.0, 8.0 and 8.5. The name of the program executable file is CiscoUnifiedCCXEditor.exe.

You can check Magic Photo Editor, Amazing Photo Editor, CDP Cisco Client and other related programs like Cisco ACL Editor and Simulator at the "download" section.